ITALIANO
Delivery: Information and Costs
WAKEUP COSMETICS MILANO can deliver to European Union countries and other European countries.
WAKEUP COSMETICS MILANO is committed to working with the major express couriers and national and international postal services to guarantee the lowest shipping cost and to achieve the best service in terms of delivery time, reliability and Customer service.
DELIVERY COSTS
*These rates are chartered by Wakeup Cosmetics and Difarco
*These are the costs delivery costs for Wakeup Cosmetics Milano products
*Please note that the weight calculation of your products will be done automatically when you check out
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|
SDA |
UPS EU |
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|
|
ITALY |
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|
Area |
|
2 |
3 |
4 |
41 |
42 |
|
Weight |
|
|
|
|
|
|
|
0,5 kg |
€ 5,00 |
€ 9,00 |
€ 9,06 |
€ 9,45 |
€ 14,25 |
€ 14,26 |
|
1,0 kg |
€ 5,00 |
€ 10,47 |
€ 10,53 |
€ 10,90 |
€ 16,27 |
€ 16,28 |
|
1,5 kg |
€ 5,00 |
€ 11,96 |
€ 12,03 |
€ 12,35 |
€ 19,94 |
€ 20,04 |
|
2,0 kg |
€ 6,00 |
€ 13,47 |
€ 13,52 |
€ 13,81 |
€ 23,60 |
€ 23,82 |
|
2,5 kg |
€ 6,00 |
€ 15,00 |
€ 15,00 |
€ 15,27 |
€ 27,27 |
€ 27,60 |
|
3,0 kg |
€ 6,00 |
€ 16,00 |
€ 16,32 |
€ 16,74 |
€ 30,33 |
€ 30,66 |
|
3,5 kg |
€ 6,00 |
€ 17,31 |
€ 17,62 |
€ 18,25 |
€ 33,96 |
€ 34,23 |
|
4,0 kg |
€ 6,00 |
€ 18,60 |
€ 18,92 |
€ 19,72 |
€ 37,60 |
€ 37,83 |
|
4,5 kg |
€ 6,00 |
€ 19,86 |
€ 20,24 |
€ 21,19 |
€ 41,23 |
€ 41,43 |
|
5,0 kg |
€ 6,00 |
€ 21,13 |
€ 21,54 |
€ 22,43 |
€ 44,87 |
€ 44,99 |
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LEGEND |
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|
area area |
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Portugal |
4 |
Lituania |
42 |
|
Spain |
3 |
Estonia |
42 |
|
France |
2 |
Lettonia |
42 |
|
Belgium |
2 |
Svezia |
4 |
|
Netherlands |
3 |
Finland |
4 |
|
Luxembourg |
3 |
UK |
2 |
|
Germany |
2 |
Northern Ireland |
4 |
|
Denmark |
4 |
Ireland |
4 |
|
Serbia e Montenegro |
6 |
Scotland |
2 |
|
Austria |
3 |
Romania |
42 |
|
Slovenia |
41 |
Italy |
1 |
|
Poland |
41 |
Croatia |
41 |
|
Czech Republic |
41 |
Bulgaria |
42 |
|
Hungary |
41 |
Greece |
4 |
|
Slovakia |
41 |
Cyprus |
42 |
|
Canary Islands |
5 |
Malta |
42 |
* Excluding Greenland. UPS only delivers to postcodes between 5000 and 9999.
Please note that any purchase made over €45 will receive free shipping from WAKEUP COSMETICS MILANO.
Non-member countries of the European Union: at the time of delivery of the package, customers in all non-EU countries may be required by the courier to pay duty, customs charges or local VAT (which varies from country to country)
DELIVERY METHOD
|
Delivery |
Preparation times* |
Shipping times |
Total delivery times |
Tracking |
Attempts |
|
UPS Express Courier |
1 working days |
2-4 working days |
3-5 working days |
Yes |
3 |
|
SDA Express |
1 working days |
1-2 working days |
2-3 working days |
Yes |
3 |
*Subject to availability.
UPS EXPRESS COURIER
WAKEUP COSMETICS MILANO orders can be received conveniently at home within 2 to 4 working days through our partner UPS Express Courier or SDA (Italy) service which is fast and guaranteed (delivery times may vary due to force majeure events such as weather conditions and strikes).
Orders are delivered to the postal address specified by the Customer on the order form.
Orders are delivered from Monday to Friday during normal business hours, excluding national holidays.
Products are shipped in boxes sealed with a tamper-proof label with the words “Guarantee Seal.”
Once the order has been dispatched with the express courier, an email will be sent with a link to check the progress of the shipment from its assignment to a courier through to its actual delivery.
The delivery is considered complete when the product is made available to the Customer at the address specified in the order form.
DELIVERY CONTROL
Upon accepting delivery of the WAKEUP COSMETICS MILANO order from the Express Courier/Postal Service, the Customer is required to carefully check that:
1. the tamper-proof label is intact and the packaging is not damaged or tampered with;
2. the number of packages delivered corresponds to the number detailed in the shipping documents.
The Customer must immediately notify the Courier/Postal worker if there is any damage to the tamper-proof label, packaging or products, or if the number of packages/items does not correspond, specifying this on the delivery form or space reserved for a signature on the courier’s electronic device. The Customer must also contact WAKEUP COSMETICS MILANO through their Customer Service department to give details of the order in which the mistakes have occurred.
UNSUCCESSFUL DELIVERY
Conditions vary according to the shipping serviced used.
UPS Express Courier
In cases of non-delivery due to the absence of the recipient at the specified address, the UPS Customer Service department will attempt to contact the Customer to reschedule delivery. If no contact can be made, the courier will attempt to redeliver and, if this is unsuccessful due to absence of the recipient, the courier will make a further attempt to contact the Customer to schedule a new delivery time.
If the Customer Service department is unable to contact the Customer within five working days or in the event of a further failure to deliver due to absence of the recipient, the Products in the order will be returned to WAKEUP COSMETICS MILANO.
SDA Express (Italy)
In cases of non-delivery due to the absence of the recipient at the specified address, the SDA (Italy) will attempt to
contact the customer to reschedule delivery. If no contact can be made, the courier will make attempt 3 times to
deliver the order. After which, the parcel will be available for 10 days at the nearest postal office.